Effective Date: 23 Jan 2025
IAAM Training Services (“IAAM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, (the “Site”), or engage with our services.
Please read this Privacy Policy carefully. By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Site and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Sign up for our newsletters or email list.
- Register for our events, training sessions, or courses.
- Enroll in our Train-the-Trainer (TTT) or other certification programs.
- Complete our online forms or surveys.
- Request customer support or information about our services.
This may include, but is not limited to:
- Name
- Email Address
- Phone Number
- Company Name and Position
- Billing and Shipping Address
- Payment Information (collected by our payment processor)
1.2 Non-Personal Information
We may also collect non-personal information automatically as you navigate our Site. This information may include:
- IP Address
- Browser Type and Version
- Operating System
- Referring Website
- Pages Viewed and Links Clicked
- Date and Time of Visit
This non-personal information is used to understand how our visitors use the Site, to improve user experience, and for internal analytics.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide Services: Fulfill and manage your registrations, payments, and service requests.
- Communicate: Send you administrative information, updates, and promotional materials regarding our products, services, and events.
- Improve Our Site: Analyze usage trends and user behavior to enhance our offerings and user experience.
- Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical assistance.
- Marketing: Personalize content and run targeted advertising campaigns (where permissible by law).
- Legal Compliance: Meet legal obligations and protect our legal rights.
3. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your interactions on our Site. Cookies are small text files placed on your computer or device to help us improve your access to our Site and identify repeat visitors.
- Types of Cookies: We may use session cookies (expire when you close your browser) and persistent cookies (remain on your device until deleted).
- Usage: Cookies help us analyze site traffic, remember user preferences, and enhance your overall experience.
- Third-Party Cookies: We may allow trusted third-party service providers to place cookies on your device to assist us with analytics, advertising, and other legitimate business practices.
You can control cookies through your browser settings. If you choose to disable cookies, some features of the Site may not function properly.
4. Disclosure of Your Information
We do not share, sell, rent, or trade your personal information with third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If IAAM is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
Legal Obligations: We may disclose information if required by law or in response to valid legal requests by public authorities.
Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, as well as that of our users and the public.
5. Data Security
We implement commercially reasonable security measures to protect your personal information. However, no security system is impenetrable. While we strive to safeguard your data, we cannot guarantee its absolute security. If you suspect any unauthorized use or access to your information, please contact us immediately.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of any third-party website you visit.
8. Your Choices
- Access and Update: You may request access to or update your personal information by contacting us at [info@iaam.in].
- Opt-Out: You can unsubscribe from our marketing or promotional communications by clicking the “unsubscribe” link in the emails or contacting us directly.
- Cookie Controls: You may disable cookies through your browser settings, though some features on our Site may become unavailable or not function properly.
9. Children’s Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we might have any information from or about a child under 18, please contact us so we can delete it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this policy indicates when it was last revised. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of such changes.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at info@iaam.in
We will do our best to address your inquiries and resolve any concerns.